The Communication
Skills Course
NMDPS Police Approved
EMS Approved CE's
Communications skills are the most important
professional skills we have. Used in confrontation or routine situations
these communications skills will give your organization the upper
hand
and control.
This outstanding program integrates tactics
with communications to make it realistic and intense. Hands on exercises
make learning fast and increase retention on the skills.
Emergency communications are covered to
ensure organization teamwork and rapid emergency response.
Communication Skills Course Highlights
- Communication variables
- Criminal emotions
- Body language
- Cultural gestures and differences
- Deception techniques
- Attack cues
- Process of criminal attack
- Emergency communications
- Advanced training techniques
- Legal considerations
- Program Characteristics
Course length: 16 hours
Textbook Required: "The Communications Skills Book"
This course includes written testing and hands on evaluation
This class was designed for Police, Security, EMS personnel, hospital
staff, military, and any service profession.