The Communication Skills Course

NMDPS Police Approved
EMS Approved CE's

Communications skills are the most important professional skills we have.  Used in confrontation or routine situations these communications skills will give your organization the upper hand and control.

This outstanding program integrates tactics with communications to make it realistic and intense.  Hands on exercises make learning fast and increase retention on the skills.
Emergency communications are covered to ensure organization teamwork and rapid emergency response.

Communication Skills Course Highlights:

• Communication variables

• Criminal emotions

• Body language

• Cultural gestures and differences

• Deception techniques

• Attack cues

• Process of criminal attack

• Emergency communications

• Advanced training techniques

• Legal considerations

Program Characteristics

Course length: 16 hours

Text Title: "The Communications Skills Book"

Written testing and hands on evaluation

Audience: Police, Security, EMS personnel, hospital staff, military, any service profession.